Jeff Bezos Process for How To Deal with Criticism.
Considering how to defeat fear about being criticized by others? It’s something we as a whole deal with sooner or later. It’s an ordinary part of being human to pass judgment and be made a decision by others. You can defeat the fear of being criticized by understanding it’s something we as a whole do constantly.
The greater the game you play, the more criticism you will get. The more you put yourself out there, the more individuals will endeavor to tear you down. To defeat the fear of criticism remember that opinions are a specific piece of the human life structures- everybody has one, and the greater part of them stink.
However, Most criticism is irrelevant and they are your greatest fans. The greatest way to avoid criticism is to do nothing, be nothing, and say nothing right?
It’s okay to make mistakes because you learn. It’s okay for individuals to call attention to your oversights since then you get the chance to develop as an individual. It’s NOT okay, however, to beat yourself up to let in toxic criticism.
Maybe a couple has needed to climate the measure of criticism that the organizer of the world’s biggest online retailer, Jeff Bezos has in late years. To manage those clashing perspectives, Bezos said it’s important to establish a framework.
You are Going To Be Misunderstood. If you are doing anything interesting in the world, You are going to have critics. It’s okay, it’s all part of the process.
Let’s look at Jeff Bezos process for how to deal with criticism.
Establishing a framework.
To manage that criticism, Bezos said it’s essential to establish a framework.
According to Jeff Bezos, a simple, “listen, ask, change,” framework is highly effective. It helps to get more open with criticism.
Listen– Instead of avoiding or ignoring the criticism, it is important to listen to the criticism. He says there is much valuable information one can receive from criticism, so rejecting criticism can hamper your development.
Ask– one should ask yourself whether the criticism you received is right or wrong. We often accept criticism without asking yourself which results in negative outcomes.
Change– After asking yourself, if you believe that the criticism is wrong then you have to just let it go and move forward. But if you decide and get played by the criticism then no force in the world be able to help you for growing.
Moral- Establishing a framework is how one can conceptualize the nature of the problem, its basis, and its criticism. It helps to clarify the criticism in a manner that is more clearly defined.
Stick To Your Strategy:
In Amazon’s early days most people didn’t pay attention to them or care about them, it’s when he developed this framework.
Back in 1995, when Amazon was still a bookstore, Jeff started experimenting with customer reviews. After some period of time, Bezos received a letter from a book publisher saying Amazon had misunderstood the retail industry. The platform should not display negative reviews as it will result in fewer sales.
But According to Bezos, it was the publisher that had misunderstood Amazon’s goal. The goal was not to make money through selling things but to make money by helping people to make the purchase decision.
Moral: Over time, you will get many criticisms for the strategy that you have framed. But if you have believed in your process and knowing that it is the right kind of plan you will get multiple benefits from it. If Jeff Bezos didn’t stick to his strategy there might be a possibility that Amazon would not able to come this far.
Take out the Positives:
When Amazon faced with criticism about paying less salary to the employee, Bezos developed this framework.
According to Bezos, this criticism was not just simply an attack on Amazon but it was a call for the company to initiate a wider industry shift. We have two ways to deal with this criticism one is to offer competitive compensation and the other is lead. As soon as we framed it that way, we’re like ‘let’s decide to lead’ and I think people will understand.
Moral- It is easy to remain positive in a positive environment, but when things are emotionally draining and negative then it is so hard to remain positive. But you have the opportunity to get out of the criticism and beacon your light by taking out the positives.
Bezos talks about the significance of confining criticism and how the manner in which we see that criticism has a major effect on our capacity to explore it. Listen to criticism when you trust it has an incentive as a vehicle for development. However, don’t be afraid to say no and stick to your strategy when you believe it’s wrong as well.
Remember- If you really want to achieve something you will find a way and if you don’t you will find excuses.